Requesting and obtaining public documents from Pittsylvania County is now just a few keystrokes away on your phone, computer or laptop.
Pittsylvania County has partnered with CivicPlus to implement its NextRequest solution, a web-based platform designed to simplify and modernize public records management. The platform enables residents to easily submit public records requests, track their status, and access records—ultimately promoting greater transparency and government accountability. By automating workflows and streamlining request processing, NextRequest makes it faster and easier for staff to respond to requests and honor FOIA (Freedom of Information Act) and Virginia’s public records laws.
“NextRequest allows our citizens and County staff the ability to track requests and provides a simple system for uploading and sharing documents. This platform provides improved accessibility and transparency for the public,” said Heidi Jones, Legal Assistant/FOIA Officer, Pittsylvania County.
With CivicPlus’ public records request software, NextRequest, Pittsylvania County will be able to:
– Simplify request management and increase efficiency, ensuring residents can quickly and easily access the information they need.
– Automate tasks to save time with advanced workflow automation, allowing staff to focus on delivering timely, high-quality responses to public records requests.
– Enhance collaboration across departments to provide more accurate and complete records for residents.
– Maximize resources and improve time management, ensuring records requests are handled efficiently, even during high-demand periods.
The portal is available on the Pittsylvania County website homepage through a green button labeled “FOIA Request.” Just click the button and the program will take the user through the steps necessary to submit and track a FOIA request.
Users will be able to track their own requests, and it also allows Pittsylvania County to make frequently requested documents available for viewing by all on the site. Users will also be alerted to document requests that need to be filled by another office or agency, such as a birth certificate from the Virginia Department of Health’s Vital Records Office or a deed from the Circuit Court Clerk’s Office.
“CivicPlus is committed to empowering government agencies with tools that enhance transparency, streamline workflows, and foster greater trust within their communities,” said CivicPlus Vice President of Product Management Eric Grant.” By adopting NextRequest, Pittsylvania County is taking an exciting step toward supporting timely, compliant, and efficient management of public records requests. This partnership reflects our shared dedication to operational excellence and community engagement.”
In June, Pittsylvania County launched its new website with CivicPlus®, providing an integrated digital experience for our citizens and the public for obtaining information about their local government. CivicPlus is a trusted user-friendly platform used by more than 5,000 local governments across the United States.
NextRequest is available on the Pittsylvania County website homepage under “FOIA Request.”